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Shipping policy
Packages will be shipped either by DHL/FEDEX/EMS Shipping depending on the weight, size of the product and where you are from.
We process orders Monday through Friday and can get all your goods out of our warehouse within 14 business days!
Business Days are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
During large sales, promotions, new product releases, and holidays there is a good chance that it could take the full 5 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!
Processing Time: 1 – 2 days. We will ship your made-to-order product to our warehouse, put your name and address on it and ship it to DHL.
Shipping Time: 14 – 21 days.
If your order is over $300, you will be qualified for Free DHL Shipping, so that you will be able to track your order at all times, until it arrives at your doorstep.
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
Generally, domestic orders are delivered within 1-12 business days depending on the service you chose at checkout.
Note: Transit times do not include the time taken to prepare your order before shipment!